Choose the route that matches your enquiry. This helps the relevant service contact understand the activity and the response you need.
For partnerships, market development, programme coordination, quality improvement, professional development, research or platform operations, use the institutional enquiry form or email enquiries@iepx.org.
Include your institution's name, location, the proposed activity and a short account of the support required. You do not need to choose a service name before contacting us.
For preparation, evidence organisation or coordination connected with ICEQC, use the dedicated form or email iceqc-support@iepx.org.
Identify the institution, proposed provision and current stage. If there is an existing official reference, include it without attaching the full evidence file to the first message.
Send an ICEQC support enquiry · Verify partner authorisation
For a proposed contribution to an institutional service or other company cooperation, use the partnership form or email partnerships@iepx.org.
Describe the capability, intended activity and delivery responsibility your organisation proposes. Platform membership uses a separate route.
Use EducationB2B for membership eligibility, platform access and questions governed by its participation rules. The company website explains IESG's operating role but does not replace the platform's application process.
Raise a concern about IESG's services, conduct or communications through the complaints route or email complaints@iepx.org. Identify the service or interaction and explain what you would like considered.
For access, correction or another request concerning personal information handled by IESG, email privacy@iepx.org or use the privacy-request route.
Please do not send identification documents with the initial request. If verification is necessary, we will explain the information required and the appropriate way to provide it.
INTERNATIONAL EDUCATION SERVICES GROUP LTD
128 City Road
London EC1V 2NX
United Kingdom
Company number: 17405433, registered in England and Wales.
This is the company's registered office. Meetings and visits require a separate arrangement. Use email for an initial service discussion and include your time zone if a call is requested.
Keep the first message to information relevant to the enquiry. Confidential institutional documents and personal records should be shared only after the purpose and transfer arrangements have been established.
Email and website enquiries are not monitored as an emergency service. If someone faces an immediate safety risk, contact the appropriate local emergency service or responsible institution directly.