Fees and engagement

The scope of work is the starting point for an IESG service arrangement. Before accepting a chargeable engagement, your institution should be able to identify the activities, outputs, responsibilities and basis of the fee.

Establish the work to be commissioned

An initial discussion helps define the requirement. It should identify the institution, intended activity, available information and any important constraints. We can then determine what further clarification is needed for a proposal.

The engagement describes the work accepted. It should also make clear which matters remain for the client, its partners or an external authority to decide.

How a quotation is structured

A quotation may use a fixed project fee, an agreed period of support or another basis appropriate to the work. The applicable proposal identifies the basis used and the outputs or activities to which it relates.

The commercial record should state the currency, treatment of applicable taxes, invoicing arrangements and payment terms. Where a fee covers stages, the connection between those stages and the invoice schedule should be clear.

No price, discount or payment schedule should be inferred from a general service description on this website.

Contracting and payment responsibility

An IESG engagement identifies the company providing the service and the institution commissioning it. Payment instructions should correspond to the accepted commercial documentation. If instructions differ from an earlier agreement, confirm the change through a known company channel before acting.

An introduction to another provider does not make its fees payable to IESG. Each party's invoicing and delivery responsibility should be established in the relevant agreement.

Taxes and independent costs

Travel, venue, translation, specialist advice or another external service may be relevant to an engagement. The proposal should identify whether such items are included, separately authorised or contracted directly by the institution.

An estimate is not a fixed charge unless agreed as such. Material external costs should have an identified payer and approval route before they are incurred.

Additional work and changes

New activities, additional sites, a changed programme scope or substantial additional information can alter the work required. The parties should record the change, revised outputs and any effect on fees or planning before the additional work proceeds.

A request for clarification within the agreed review process is addressed according to that engagement. It should not be confused with commissioning a different service or extending the project to another institution.

Cancellation and ending an engagement

The applicable agreement determines notice, treatment of completed work, committed external costs and any return of fees. Read those provisions before accepting the engagement and raise any uncertainty before work starts.

Ending a consulting arrangement does not itself determine a platform membership or an independent organisation's decision. Those matters remain subject to their own rules.

EducationB2B fees

EducationB2B publishes its own membership and application information. Use the platform's current pages to understand charges, review arrangements and terms for participation. An IESG institutional-services quotation does not replace those rules.

Explore EducationB2B

ICEQC support arrangements

The distinction between official certification activities, basic support arrangements and optional IESG services is explained on the dedicated page. Read that information before agreeing an ICEQC-related support engagement.

Support fees and timeframes

Request a proposal

Describe the intended work and the outcome your institution needs. Include any fixed dates and whether the proposal must meet a procurement process. We will use the information to establish an appropriate scope for discussion.

Discuss your requirements · Service terms